Terms and Conditions

Company Information: THC Vapes Australia Main Dispatch Location: Suite 5, 100 King Street, Sydney, NSW 2000, Australia

Contact Emails: sales@thcvapesau.com | support@thcvapesau.com

Applicability: These Terms apply to everyone who uses our website and all products purchased from THC Vapes Australia.

2. Eligibility

  • You need to be at least 18 years old to use our website and buy our products. By placing an order, you confirm that you are of legal age in your jurisdiction.

  • Legal Compliance: Our products are for customers in Australia and other areas where THC is legal. It is your responsibility to ensure that your purchase complies with local laws.

3. Product Information and Orders

  • Accuracy: We aim to give you accurate and current details on our website. This includes descriptions, prices, and availability. However, we do not warrant that any information is error-free.

  • Order Acceptance: Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including pricing or stock errors.

4. Payment

  • Currency: All transactions happen in Australian Dollars (AUD).

  • Payment Methods: We accept various payment methods as indicated on our website. Your payment details are processed securely.

  • Authorization: Your bank or card issuer must verify and authorize all orders.

5. Delivery

  • Dispatch Location: Orders are dispatched from our main facility at Suite 5, 100 King Street, Sydney, NSW 2000.

  • Shipping: Delivery times are estimated and may vary. We are not responsible for delays caused by third-party carriers or other external factors. You’ll see shipping charges and taxes at checkout.

6. Returns and Refunds

  • Consumer Rights: Our products are covered by Australian Consumer Law. If you experience an issue with a product, please contact us at support@thcvapesau.com within 14 days of receipt.

  • Returns or exchanges follow our policy and the law. Please note that for hygiene reasons, certain products may not be eligible for return if opened.

7. Intellectual Property

  • Ownership: THC Vapes Australia or its licensors own all content on our website. This includes text, images, logos, and graphics. This content is protected by copyright and other laws.

  • You can’t use any content from our website unless you have our written permission.

8. Disclaimer and Limitation of Liability

  • Disclaimer: Our website and products are available “as is.” We do not provide any warranties, either expressed or implied.

  • Limitation: THC Vapes Australia isn’t liable for any indirect, incidental, or consequential damages from using our website or products. Our liability is limited to the amount you paid for the product in question.

9. Governing Law

  • Jurisdiction: These Terms follow the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of the courts in New South Wales, Australia.

10. Privacy

  • Privacy Policy: Check our Privacy Policy to see how we gather, use, and safeguard your personal information.

11. Changes to Terms

  • Modifications: We reserve the right to update or modify these Terms at any time. Changes are effective immediately upon posting. Your continued use of our website after changes constitutes acceptance of the new Terms.

12. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

When you use our website and place an order, you confirm that you have read, understood, and agree to these Terms and Conditions.